Understanding Nelby
A reflection app is not professional mental-health support
A reflection prompt can help you name a question. It cannot assess your health, know the full context or take responsibility for treatment. If you are choosing between reading another exercise and asking a professional about a concern, you do not need to use the app first. Seeking help is not a failure to reflect well enough.
What belongs to ordinary reflection
You might want to prepare a request, decide how to begin a task or notice what mattered in a conversation. A bounded exercise can help you organize your own observations. Its outcome may simply be a sentence you want to say or a question you still need answered.
That modest use should not be stretched into a claim that an app treats distress. A relevant message, an encouraging notification or an accurate-sounding personality description does not establish clinical effectiveness.
When the question is about health
The NIMH advises speaking with a health professional about mental-health concerns, particularly when symptoms are distressing or affect everyday activities. An app cannot determine what is causing those difficulties. You do not need to choose a diagnosis yourself before describing what has changed.
This page does not recommend a treatment or decide how urgent an individual situation is. If you are worried, contact a qualified local professional. If there is immediate danger, use local emergency services rather than waiting for an app or a website response.
Prepare the request without turning it into homework
If writing helps, note what has been happening, roughly when it began and what it is making difficult. You can mention sleep, work, relationships or ordinary tasks in your own words. The point is to explain the concern, not produce a perfect account.
Illustrative wording: “I’ve been struggling with something that is affecting my day-to-day life, and I’d like help understanding what support is appropriate.” You can send or say a simpler version. A polished explanation is not a condition for deserving help.
If you already receive care
An app prompt does not override advice agreed with your clinician. If a reading exercise raises a question about your care, bring that question to them. You can leave the exercise unfinished or stop using it if it does not fit the plan you have discussed.
Do not change treatment based on a personality result or a general reflection article. Nelby does not monitor your condition or coordinate with a care team through its selected messages.
If you need help now
In the United States, call or text 988 for the Suicide & Crisis Lifeline. In France, 3114 is the national suicide-prevention number, available free, day and night. These resources are geographically specific; elsewhere, use your local crisis or emergency service.
For immediate life-threatening danger, contact local emergency services. Nelby and this website are not monitored crisis channels. You do not need to complete a questionnaire or purchase anything to contact human support.
Sources and scope
- NIMH: Caring for Your Mental Health
General help-seeking guidance and the US 988 resource; not evidence of app efficacy.
- 3114: French suicide-prevention service
France: free national service available 24/7.
Where Nelby fits
Nelby may be a reading tool for ordinary reflection, including alongside other support if appropriate for you. It should not be chosen as a cheaper substitute for a needed assessment or treatment.
Nelby is the upcoming version of Éclo. The version currently available on the App Store is still called Éclo and offers subscriptions.
Understand the app and upcoming offer →